Refund policy

Last updated: October 10, 2026

If an add-on doesn't work for you, ask for a full refund within 14 days of buying it. You don't need to give a reason.

Write to [email protected] from the email you paid with, or reply to your Paddle receipt, or use paddle.net. Paddle is our merchant of record, so the money goes back through Paddle to the card or account you paid with, usually within 5-10 business days.

If you write about a problem first, we'll try to fix it. You can still have the refund if the fix doesn't help.